Open Positions

Job Code : NVR9135

NetVisionSI, Inc. (NVR) is a fast growing, ISO 9001, ISO 20000, CMMI DEV/2,  MBE certified technology consulting and software development firm. Based out of the DC Metro area, NVR helps clients across the nation design and develop enterprise applications using cutting edge information technology solutions. Our clients list includes the public sector (Federal, State & Local) and Fortune 2000 companies spread across disparate verticals. To know more, please visit www.NetVisionSIresources.com

 Job Description

A Senior Logistics Analyst must be able to create strategically tailored logistics plans  encompassing materiel and personnel procurement, maintenance, distribution, and  replacement. A Senior Logistics Analyst must have experience in conducting targeted  reviews of status and identify points of risk and be able to identify alternative strategies for addressing and mitigating risk.

Description

 Provide IT hardware (HW) and Software (SW) asset logistics lifecycle management

 including periodic supply inventory, day-to-day shipping, receiving, tagging,

 tracking, communication and deployment ensuring optimal and secure operations.

 Document procurement packages, shipping vendor, packaging supply vendor

 information and asset information based on asset specifications to include cost

 information, package delivery agreements, tracking, lost packages, claims, etc.

 Manage logistics database to track hardware and software logistics and work with

 team members on a consolidated view of Assets across Logistics, Maintenance and

 Management including lost packages, other remediation efforts, and periodic audits.

 Document and report Package Inventory management/physical accountability

 checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority

 Incidents, partners with team members on AES Scores, VA Monitoring Framework,

 auto alerts to VA Office of IT, discrepancy & corrective action.

 Work closely with Analytics Lead on Asset and Account control Center Dashboard

 (Power BI) including Asset Logistics Management, and Quarterly KPI Report.

 Partner with team members for asset procurement, packages, cost information, etc.

 Coordinate and collaborate with defined escalation paths and fellow Asset team

 members for specifications and dependencies to maintain the baseline

 Manage and utilize asset logistics information for compliance and data calls

 Collaborate with ESOM Contract Business Operations team members for effective IT

 asset management and forecast / prepare for follow-on/future logistics demand

 Capturing logistics investment requirements and aligning those upstream to the

 portfolio and budget; laterally with HW – SW asset team members and downstream

 to customer service engineers and system administrators for timely and efficient

 delivery

 Demonstrating a commitment to quality and customer support through close

 monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem

 Management, etc.

Requirements

 Bachelor’s degree in engineering, mathematics, business administration (8 years of

 additional relevant experience may be substituted for education)

 8 years of experience with IT asset logistics, ServiceNow or similar ITAM/ITSM.

 Experience in the procurement, maintenance, distribution, and replacement of

 material to enable a review and analysis of logistics plans.

 Experience in monitoring progress and status and be able to identify

 program/project performance issues and risks.

 Experience with MS Office Suite (Excel, PowerPoint, Word)

 Good communication and interpersonal skills

 Ability to follow policies and procedures

 Ability to communicate information and ideas so others will understand, as well as

 the ability to respond clearly to questions.

 Aptitude to address sensitive situations and positively resolve them.

 Ability to obtain and maintain Public Trust Clearance.

 Must be US Citizen or Green Card Holder.

Preferred:

 Experience with ServiceNow.

 Experience supporting a federal client.

 ITIL certification

Job Code : NVR9137

NetVisionSI, Inc. (NVR) is a fast growing, ISO 9001, ISO 20000, CMMI DEV/2,  MBE certified technology consulting and software development firm. Based out of the DC Metro area, NVR helps clients across the nation design and develop enterprise applications using cutting edge information technology solutions. Our clients list includes the public sector (Federal, State & Local) and Fortune 2000 companies spread across disparate verticals. To know more, please visit www.NetVisionSIresources.com

 Job Description

Description

We are seeking an experienced ServiceNow Developer to support the development and implementation of IT Service Management (ITSM), IT Asset Management (ITAM), Hardware Asset Management and Software Asset Management related functions within our VA End[1]user Support Operations and Monitoring (ESOM) contract. The ideal candidate will bring deep experience in IT management with expertise in ServiceNow platform and HAM / SAM Pro Modules.

This role requires exceptional communication, strategic thinking, and the ability to build lasting relationships with both internal and external stakeholders.

ServiceNow Developer possesses extensive functional and technical knowledge of highly specialized applications and operational environments. Possesses experience in analyzing and solving complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and implementation phases.

Solution Design

 Design and develop scalable, efficient, and secure ITSM solutions that meet agency requirements.

 Create detailed documentation for ITSM solutions including, but not limited to, graphical solution representations, written solutions descriptions, and facilitate / support solutions delivery.

 Identify opportunities for innovation and continuous improvement in ITSM practices and technologies for solution integration.

 Identify areas of risk in ITSM solutions and provide risk mitigation recommendations for implementation.

 Lead technical teams in the implementation of ITSM solutions, ensuring alignment with best practices and business objectives.

Training and Mentorship

 Determine and facilitate relevant training for junior professionals and users across agency contracts.

 Provide mentorship for ITSM professionals.

Stakeholder Engagement

 Collaborate with leaders, managers, and other stakeholders to gather requirements and provide technical guidance.

 Build relationships with partners, vendors, agency stakeholders, and ESOM Business Operations teammates to enhance effective delivery of solutions and implementation of ITSM requirements.

Compliance & Reporting

 Develop and recommend IT standards, policies, and procedures to ensure consistency and compliance.

 Understand agency compliance and reporting requirements as a part of developing solutions within the VA IT environment.

 Ensure solutions are compliant with the requisite regulations and applicable industry standards.

Thought Leadership

 Remain abreast of market trends and new technologies for possible integration or enhancements into solutions.

Requirements

 Bachelor’s degree in computer science, business, management, information systems,

 engineering or related field (8 years of additional relevant experience may be substituted for

 education)

 8 years of IT experience as ServiceNow Solution development or similar ITSM/ITAM/HAM[1]SAM Solutions, with demonstrated success on large projects.

 Strong understanding of ITSM processes, systems and best practices; with proven track

 record of ITSM implementation at scale.

 Technical:

 Ability to understand and translate complex technical requirements into implementable solutions.

 Expertise in Incident Management, Problem Management, Change Management, Service Catalog, and CMDB, including performance optimization of ITSM systems.

 Experience in ITSM frameworks (ITIL), Agile concepts, development, and testing methodology (SDLC).

 Experience in Hardware and Software Asset Management (HAM & SAM) and integrating ITSM solutions with other enterprise / cloud systems and applications.

 Knowledge of security best practices and standards related to ITSM.

 Strong interpersonal, analytical and problem-solving skills.

 Excellent written & verbal communication skills, with excellent stakeholder engagement.

 Ability to work with teams, but self-motivated to complete projects on your own.

 Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions.

 Aptitude to address sensitive situations and positively resolve them.

 Ability to obtain and maintain Public Trust Clearance.

 Must be US Citizen or Green Card Holder.

Preferred

 Advanced degree / relevant professional certification (e.g. PMP) preferred.

 Experience leading technical teams.

 Relevant certifications such as ITIL, TOGAF, CISSP, or certifications in specific ITSM tools

 (e.g., ServiceNow Certified Implementation Specialist).

 Demonstrated success in designing and implementing ITSM solutions in large, complex

 environments.

 Experience supporting a federal client.

 Architecture experience in design, development and implementation of ServiceNow ITSM

 ITOM (IT Operations Management)

Job Code : NVR9134

NetVisionSI, Inc. (NVR) is a fast growing, ISO 9001, ISO 20000, CMMI DEV/2,  MBE certified technology consulting and software development firm. Based out of the DC Metro area, NVR helps clients across the nation design and develop enterprise applications using cutting edge information technology solutions. Our clients list includes the public sector (Federal, State & Local) and Fortune 2000 companies spread across disparate verticals. To know more, please visit www.NetVisionSIresources.com

 Job Description

A Senior Deployment Manager must have experience of leading a team in the fielding of IT  systems, networks, hardware and software of both a simple and complex nature. Must have  extensive knowledge in the creation of deployment plans, the creation of costs, schedule and  performance expectations based on input from all team members. Must be able to identify all activities required in the near-term, mid-term and long-term phases of a program. Must have experience in a wide variety of environments and equipment. Must have experience in planning in order to ensure that deployment can be performed on schedule and with the available resources.

Description

 Lead and oversee the successful deployment of the Department of Veteran’s Affairs (VA) HAM and SAM solution within the ServiceNow platform, ensuring alignment with VA's strategic objectives and ITIL best practices.

 Provide expert guidance and direction to the project team, including analysts, developers, and administrators, throughout the entire deployment lifecycle.

 Develop and execute a comprehensive deployment plan, including project scope, timelines, resources, and risk mitigation strategies.

 Collaborate closely with VA stakeholders, including IT leadership, business units, and end-users, to gather requirements, manage expectations, and ensure successful adoption of the solution.

 Oversee the configuration, customization, and integration of the ServiceNow HAM and SAM modules to meet VA's specific needs and processes.

 Ensure data quality and integrity throughout the deployment process, including data migration, cleansing, and normalization.

 Manage project budget, track progress, and report on key performance indicators (KPIs) to VA leadership.

 Identify and address potential roadblocks and challenges, escalating issues as needed and proactively seeking solutions.

 Champion the adoption of the new HAM and SAM solution, promoting its benefits and driving user engagement.

Requirements

 Bachelor's degree in computer science, engineering management or other engineering or technical discipline is required. (8 years of additional relevant experience may be substituted for education)

 10 years of overall experience with 5+ years of experience in IT projects with a proven track record of successful complex large deployments with ServiceNow.

 5+ years of experience in IT asset management, preferably within a government or healthcare environment.

 Deep understanding of ServiceNow platform capabilities, particularly the HAM and SAM modules.

 Strong leadership, communication, and interpersonal skills, with the ability to influence and motivate teams.

 Experience managing complex projects with multiple stakeholders and competing priorities.

 Excellent analytical, problem-solving, and decision-making skills.

 Ability to obtain and maintain Public Trust Clearance.

 Must be a US Citizen or Green Card Holder.

Preferred:

 PMP or PgMP certification.

 ITIL v4 certification is highly desired.

 Experience with Agile methodologies.

Job Code : NVR9140

NetVisionSI, Inc. (NVR) is a fast growing, ISO 9001, ISO 20000, CMMI DEV/2,  MBE certified technology consulting and software development firm. Based out of the DC Metro area, NVR helps clients across the nation design and develop enterprise applications using cutting edge information technology solutions. Our clients list includes the public sector (Federal, State & Local) and Fortune 2000 companies spread across disparate verticals. To know more, please visit www.NetVisionSIresources.com

 Job Description

A Senior Integration Engineer must have experience in the creation of strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained. The integration engineer must be

experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks.

We are seeking an experienced Senior Integration Engineer to support our VA-ESOM-End Point Support and Operations Monitoring contract. The Sr. Integration Engineer must have experience managing Information Technology related projects. Must be

well versed in SDLC life cycle of integrations supporting the business capabilities that provide core operational functionality. Analyze business requirements and ensure that implemented integrations (services and workflows) are effectively integrated into current

technology ecosystem. Ensure that the technology solutions delivered are aligned to enterprise strategies and adhere to VA’s target architecture by applying sound architectural principles & best practices and following governance processes and guidelines.

Description

 Experience with Hardware Asset Management (HAM) - Software Asset Management (SAM) within ServiceNow HAM/SAM Pro modules.

 Responsible for planning, designing, and implementing complex functional and technical services and system level designs.

 Responsible for supporting and maintaining Integration platform and integrated components on test and production environments.

 Capable of working as part of a team.

 Work collaboratively with cross-functional teams in the establishment of integration processes and standards, leveraging the occasion of the implementation to build repeatable models

 Engage with architects for design collaboration and review.

Architecture Design:

Creating high-level integration architectures, defining data mapping strategies, and selecting appropriate integration technologies based on project needs.

Requirements Analysis:

Collaborating with agency and contract stakeholders to understand business needs, translate them into technical requirements, and identify integration points between different systems.

Integration Development:

Implementing integrations using APIs, message queues, data mapping tools, and other integration technologies to connect disparate systems and facilitate data exchange.

Testing and Quality Assurance:

Designing and executing comprehensive integration tests to ensure data accuracy, reliability, and performance of implemented integrations.

Technical Leadership:

Mentoring junior integration engineers, providing technical guidance, and resolving complex integration issues

Performance Optimization:

 Monitoring integration performance, identifying bottlenecks, and implementing optimizations to maintain system responsiveness

Change Management:

 Managing changes to existing integrations, coordinating updates with relevant teams, and ensuring smooth transition during deployment

Documentation and Knowledge Sharing:

 Creating detailed documentation for integration design, implementation, and maintenance, as well as sharing knowledge with the team

Requirements

 Bachelor’s degree in computer science, engineering, math, or equivalent (8 years of additional relevant experience may be substituted for education)

 10 years of experience with application, data and/or systems integration

 5 years of experience with ServiceNow Integration (IT Service Management/IT

 Asset Management / HAM / SAM highly desirable), with demonstrated success as an

 SME and / or in a senior-level position.

 Strong understanding of integration patterns and best practices

 Proficiency in integration standards and protocols, APIs, programming languages

 relevant to integration development (e.g. C#, Python, Java, C++, JavaScript, PHP,

 Ruby, SQL, Kotlin, TypeScript, Rust, or Scala)

 Excellent analytical and problem-solving skills

 Ability to collaborate effectively with cross-functional teams

 Strong communication and documentation skills

 Ability to follow policies and procedures

 Aptitude to address sensitive situations and positively resolve them.

 Ability to obtain and maintain Public Trust Clearance.

 Must be US Citizen or Green Card Holder.

Preferred:

• Experience supporting a federal client.

• Azure Active Directory.

• Technical / Tool Experience:

 Power Apps / Power Platform

 Jira

 SharePoint Development (Out-of-box and Custom) including PowerShell automation

 Power BI reporting with data from Data Warehouse and SharePoint.

 Extract-Transform-Load using SQL or Python